Shipping Policy

• Orders are usually processed and dispatched within 1–2 working days after confirmation.

• During festive seasons, sales, or special promotions, processing may take slightly longer.

 

• Standard delivery time: 3–7 working days (depending on your location).

• Remote or rural areas may take a few extra days.

• Tracking details will be shared via SMS/email once the order is shipped.

 

 We work with trusted courier partners like Delhivery, XpressBees, DTDC, and Shiprocket logistics partners to ensure safe and timely delivery.

 

• Once shipped, customers will receive a tracking link on registered mobile/email.

• You can also track your order directly on our website under the “Track Order” section.

 

• Trail Mountain Gear is not responsible for delays caused by courier companies, unforeseen weather conditions, or natural calamities.

• However, our support team will assist you in tracking and resolving delivery issues promptly.

 

 Currently, we ship only within India. International shipping will be introduced soon.

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 ⚠️ Note: Please provide complete and correct shipping details. Trail Mountain Gear will not be responsible for lost packages due to incorrect addresses.