Terms & Conditions
Welcome to Trail Mountain Gear (www.trailmountaingear.com). By accessing and using our website, you agree to the following terms and conditions. Please read them carefully.
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1. General
• Trail Mountain Gear reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
• Continued use of the website after such changes shall mean your acceptance of the updated terms.
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2. Product Information
• We make every effort to display product details, images, and prices accurately. However, slight variations in color, design, or specifications may occur.
• Prices are subject to change without notice.
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3. Orders & Payments
• All orders placed on our website are subject to availability and acceptance.
• We accept multiple payment methods including UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD).
• In case of payment failure, orders will not be processed.
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4. Shipping & Delivery
• Orders are processed within 1–2 business days.
• Standard delivery time is 3–7 working days, depending on your location.
• For more details, please refer to our Shipping Policy.
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5. Return & Exchange
• Return/exchange requests must be raised within 3 days of delivery.
• Products must be unused, unworn, and in original packaging.
• Please read our detailed Return & Exchange Policy before placing an order.
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6. Cancellation Policy
• Orders can be cancelled only if they have not been dispatched.
• Once shipped, cancellation is not possible.
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7. Limitation of Liability
• Trail Mountain Gear shall not be liable for any direct, indirect, or incidental damages resulting from the use of our website or products.
• We are not responsible for delays due to courier services, natural calamities, or unforeseen circumstances.
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8. Intellectual Property
• All content on this website (images, logos, text, product descriptions, etc.) is the property of Trail Mountain Gear.
• Unauthorized use, reproduction, or distribution is strictly prohibited.
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9. Privacy Policy
• We respect your privacy and protect your personal information.
• Please refer to our Privacy Policy for details on data collection and usage.
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10. Governing Law
• These Terms & Conditions shall be governed by and construed under the laws of India.
• Any disputes shall be subject to the jurisdiction of Pune, Maharashtra courts only.
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⚠️ Note: By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.